Is it possible to return online purchases in Royal Robbins stores? September 21, 2020 08:56 Updated We are currently not able to provide returns in store for purchases made online. Please read our Return Policy for more information or call our Customer Service. Related articles Shipping How do I pay for my order? Do you have a size chart? I have seen something advertised, but cannot find it on the site? Can you give me more information on your products?